Privacy Policy – weltford

At WELTFORD, we deeply respect your personal privacy. This Privacy Policy outlines what information we collect when you visit weltford.com, how we use it to fulfill your orders, and how we keep your details protected.

1. Information We Collect

We only collect information that is strictly necessary to process and deliver your handcrafted footwear:

Order & Contact Details: Your name, delivery address, phone number, and email address when placing an order.
Payment Information: For online payments, transactions are handled securely by accredited payment gateways. We never store or view your complete debit/credit card details.
Customer Support: Messages, feedback, or sizing queries sent via WhatsApp or email.

2. How We Use Your Information

To dispatch, track, and safely deliver your shoe parcels to your doorstep.
To send order confirmations, courier tracking numbers, and delivery updates via SMS/WhatsApp.
To assist you with size consultations, exchanges, or returns.
To prevent fraudulent orders and ensure smooth shopping operations.

3. Sharing Your Data (Logistics Only)

We do not sell, rent, or trade your personal data. Your contact and shipping address are shared solely with our verified domestic courier partners (such as Trax, TCS, Leopard, or PostEx) strictly for order delivery purposes.

4. Data Security & Cookies

SSL Encryption: Our entire website uses SSL encryption to guarantee that all customer details transmitted during checkout remain private.
Cookies: Standard website cookies are utilized solely to keep track of the items in your shopping cart and provide a smooth browsing experience.